FOR TEAMS ON MAILGUN
Your logs live inside Mailgun. Leaving takes them with it.
Mailgun keeps a searchable log, and it is theirs. Retention is a plan tier, the export is a job, and the day you move provider the history stops being reachable. The record of what you told your customers should outlive the contract you told them under.
Keep sending through Mailgun. This is not a replacement for it.Mailgun posts signed delivery and complaint events, so proven delivery stays proven — in a log that is yours.
WHERE WE SIT
Mailgun still sends the mail. We write down what happened.
Your appyoursSends one request: who it goes to, which template to use, and the values to fill in.
Spoolwaythis is usWe fill in your template, hand it to your server, and write down every step.
Your mail serveryoursMailgun, on your own account and at your own rates. We never send as if the mail were ours.
Your customeryoursGets the email, the same as they do today. Your address, your reputation.
and every step above is written down
THE RECORDsearchable later — and kept for exactly as long as you decide
Did that email actually go out?Your mail server’s own reply, word for word, with the time it was accepted.
What exactly did it say?The message itself, stored encrypted, for as long as your retention policy says — or never stored at all.
Who else can send as us?Every key is named and belongs to a person. Revoke one without breaking the rest.
WHAT CHANGES FOR YOU
Four things, in plain words.
Your Mailgun credentials, unchangedAdded once as a transport. Same domains, same reputation, same deliverability. We are the layer in front, not a new sender.
A record that survives the divorceSwitch to SES or your own server later and every template, every message and every integration comes with you. The archive does not belong to your sender.
Retention you set, down to nothingChoose how long bodies are kept per account and per template — including zero, which is the right answer for password resets and one-time codes.
Which product sent itEvery message is attributed to one of your Applications, so “which of our services emailed this customer?” is a filter rather than an investigation.
THE INTEGRATION
Your Mailgun credentials, added once
transport: mailgun domain: mg.example.com # the domain you already send from key: key-… # your sending, your reputation — we keep the log
WHAT WE DO NOT DO
We never send mail as if it were ours, and we never show a delivery we cannot prove.
There is no plan where we become your sender. Your server keeps your reputation. Where a mail server cannot report back, the record stops at the handoff and says so — no green tick standing in for a fact nobody has.
what we hold, and what we do not have yet →ALSO WRITTEN FOR
Your transport. Your record.
Running in five minutes.
connect your mail server → name the product → send a testStart free — no card requiredFree forever tier · caps pause, never auto-upgrade